You've got questions. We've got answers.
Here are some frequently asked questions about the marketing services we provide.
- 25-99 Clients: $29.99/Customer
- 100-499 Clients: $28.99/Customer
- 500+ Clients: $27.99/Customer
To commence each customer, they’ll receive your branded postcard announcing their gifted subscription from you and your business. It’s a 4-color 6”X9” custom postcard sent First-Class Mail®. This custom postcard announces your gift subscription, lets your clients know what to expect, as well as serving as opt-out compliance, as needed.
Please allow 8-12 weeks for receipt of the first issue. Timing is 100% based on the time of your order relative to the magazine’s next available start date. The announcement card will land about a week before the first issue, and each issue arrives at the end of the month prior to the cover date, i.e. the September issue of Texas Monthly arrives about August 20-25th, depending on location. All orders start with the next available issue for each customer started.
Sign into your account and please fill out the form “Change of Address Request”. After you submit the request you will be notified that the change has been processed and, if we have questions, we’ll reach out to you via email.
If your client is already a subscriber to the magazine, they will continue to get their subscription, but now it will come with your custom cover wraps until you cease their subscription, then their personal subscription will start again.
To add your company logo, please sign into your account and got to “Upload Assets” or if you are having trouble, please contact firstname.lastname@example.org
Logos Specs: 300 dpi resolution, EPS, JPG, TIF, PDF. We will contact you when your logo has been added to your file.
Since this program is customizing a specific magazine subscription, all subscriptions are non-cancellable and non-refundable. Please contact email@example.com for further info and/or options, i.e. you need to remove a certain client for a specific reason, as an exception. These are rare, but do happen from time-to-time, as needed.
Your personalized gift subscriptions renew automatically unless you notify us at least 90 days prior to the renewal date. As a convenience, we will email you prior to this date to remind you of the auto-renewal. You can also update and/or modify your customer file, annually, prior to its renewal date. Dates missed are the responsibility of the customer, as we cannot make individual changes once the file has been placed with each of our magazine partners.
We do not solicit your client for renewal, or for any other reason. We do not sell, rent or otherwise “pander” your clients in any capacity, ever. And, we do not sell or rent any contact information of you, or your client list ever, never.